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Wedding List Co endeavours to make your bridal registry as straight forward as possible, but there are some details regarding delivery and availability of items to be aware of. Please take 5 minutes to read the details below and if you need anything clarified just contact us. WLC takes no responsibility if Terms & Conditions have not been read at time of set up, whether instore or online.
GIFT DISCONTINUATIONSHomewares like fashion, is becoming more season orientated and our suppliers are regularly changing their ranges. You may find that gifts that you chose in your consultation or online may no longer be available before you close your list. This is no different to the major department stores, where changes to stock from discontinuations regularly occur. In this instance, you will be advised in your ‘Couple Login’ where replacements or alternatives will be offered or credit towards other gifts can be opted. Discontinued gifts can not be redeemed as a cash refund.
MANAGING YOUR LIST You can manage your registry at any time through your personal login. Functionality includes adding/removing gifts that are listed on our website, viewing guest order details and messages, and receiving email alerts when gifts are bought, and the ability to remove Gift Vouchers which automatically appear at the bottom should you choose.
YOU MUST CLOSE YOUR LIST AFTER YOUR WEDDING In order to receive your gifts you must close your list after your wedding. It is at your discretion when you choose to close however for Flexible delivery we recommend not leaving it longer than 8 weeks after the wedding as items may become unavailable. Gifts/vouchers cannot be exchanged for items as deemed by Wedding List Co, including but not limited to vouchers, Contribution Registry, or appliances/electronics/BBQs valued at over $400. With both Standard and Flexible Delivery options, you can add to complete sets at the time of closing. You must spend any credit and vouchers before you are able to close your registry. Alternatively you may opt for a Lovelustwant.com.au voucher with a 6 month validity. A completion discount of up to 25% will be applied to any additional gifts you choose to purchase yourselves when closing your list. This is over and above any spend by your guests. Any lists not closed within 24 months of the occasion date, shall not be available for redemption.
DELIVERY There are two delivery options: Standard Delivery option does allows you to add but not remove gifts that have been purchased; Flexible Delivery is available if you wish to remove gifts that have been purchased (there is no limit on the changes). If you sign up online you will automatically be selected with Standard Delivery. Please contact Wedding List Co if you would like the Flexible Delivery option. You can not change between delivery options once the first order has taken place.
Standard delivery normally takes 4-5 weeks, Flexible delivery is 7-8 weeks after you close your list and if required, a second delivery of any undelivered gifts will occur up to 4 weeks later (please allow an extra week for WA, NT and TAS). However, on the odd occasion due to supply issues outside our control, some items may take longer. Gifts are couriered for arrival on a weekday. Second deliveries may be posted depending on the number of gifts. Where less than $1500 of gifts (excluding vouchers) have been purchased, your gifts will be posted. Large items that are more than 1 man can carry (furniture, BBQs etc) will be delivered directly to you from the supplier Mon-Fri during business hours and may have additional charges (you will be notified before the time of delivery).
Items that have been delivered may not be exchanged or returned unless damaged, faulty or incorrectly supplied by Wedding List Co. Written notification of any damaged, incorrect or missing items must be provided within 5 days of delivery/collection. If redelivery is required when you are not available at the agreed time will be $50. Any credit remaining on your list after delivery must be spent within 6 months.
SERVICE CHARGESThere is no charge to the bridal couple for delivery to most Australian states. NT, TAS and SA/QLD/WA deliveries, couples will have an extra per carton charge. Refer to 'Delivery of your gifts' within your Couple Login for more details. Notwithstanding any special/free delivery offer which may be applicable, fragile, oversized or over weight gift deliveries including but not limited to white goods/appliances/TVs/BBQs/gas heaters /bicycles /luggage /furniture /carpets /mirrors /outdoor equipment may be delivered separately (sometimes directly from the supplier), unwrapped and without gift cards/tags, during business hours Monday to Friday. These gifts will incur a delivery fee which is payable by the registrant/s before the dispatch of their gifts. Please note any WLC credit held by the registrant/s cannot be used to offset/pay any such additional delivery charges. There is a service charge per order for guests: $4.95 for metro Sydney, Melb, Brisbane, $12.95 elsewhere. (David Jones charge $15 and Myer $12.95). Guests can opt and pay for your gifts to be wrapped when ordering online. If delivery address is changed to a more or less expensive location after guest purchases have commenced, the bridal couple will receive the difference in credit, or need to pay the additional required.
If incorrect address details are provided or not updated, the couple will be charged for a second delivery. The Contribution Registry has nominal fees on closing your registry and guest purchases ($9.95), see more on the Contribution Registry page.
PRICES In line with the major Australian department stores, all gifts are at the recommended retail price (RRP). Wedding List Co offers a Price Promise Policy (see website) for all guests. We also offer 4 x 20% discount cards for immediate family who spend $300 or more on cutlery, dinnerware or glassware. Family discounts must be processed by WLC at the time of the order, otherwise a $15 retrospective fee will apply. The 20% family discount is not additonal to an item already on special and can not be used in conjunction with the Price Promise Policy. Up to the date of delivery, the price of special items such as cars and boats are subject to change. Any change in the price will need to be settled prior to delivery.
GIFTS For the purposes of promotions and the Price Promise, the word gift or gifts does not apply to Contribution Registry and all third party vouchers.
GIFT STORAGE Couples who require Wedding List Co to store gifts after delivery is ready will be charged $100 per month.
THIRD PARTY VOUCHERS Once issued by Wedding List Co, vouchers to purchase goods or services with a third party will not be guaranteed by Wedding List Co. In the event the third party is unable to supply the goods or service for whatever reason, Wedding List Co will not be held liable. Wedding List Co makes no warranty or representation regarding the standard of any service to be provided. All vouchers are issued subject to the terms and conditions of each third party.
WARRANTIES Warranty, service and support of products are provided directly to you by the manufacturer and supplier of the product. Subject to any rights which may not be excluded or limited, The Wedding List Company makes no representations or warranties regarding any products.
CANCELLATION In the event of a cancelled gift registry, the bride and groom must provide written confirmation to place the list on hold. Wedding List Co at its discretion may deliver the gifts or refund the money to guests when authorised by both members of the couple. In the latter case, the bridal couple will be subject to a 10% administrative charge on the value of the items purchased off the wedding list at the time of cancellation. Items already ordered off a Standard Delivery registry and certain special order items, will not be refunded and will be delivered to either the bride or groom. There is no refund for any setup costs of a Contribution Registries.
ACCEPTANCE The Wedding List Company Pty Ltd reserves the right to decline to manage any list. In no event will The Wedding List Company be liable to you in excess of any amount payable by you for any goods purchased on this website. These Terms and Conditions are governed and construed in accordance with the laws of New South Wales, Australia.
Release date: January 2014
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